FAQ

deDios

FAQ

FAQ

Frequently Asked Questions

How long will it take to receive my order?

- Paintings & prints take 3-5 business days to be packaged and shipped out. This does not mean it takes 3-5 business days to be delivered. Delivery times are not certain but generally take 1-2 weeks to the U.S.

Why is shipping so expensive?

- Due to the fragile nature of original works, shipping requires extensive and sometimes expensive procedures to insure safe travel and delivery.

Do you ship worldwide?

- International Shipping- Please contact for international shipping rates. We are not responsible for the length of time an item gets held up at customs. 

I did not receive a confirmation or tracking number for my order?

- Please make sure to check spam folder for additional shipping information for your item.

What is your return policy?

- All sales are FINAL. In the case of damage during shipping, every package is insured through package carrier.

How can I commission a painting?

- For commission rates & availability please contact.